Member Center Home : FAQ : Tips & Advice : Privacy Policy : List Rewards : General Support
Last Updated: 05/18/2005
If you have questions or concerns regarding this statement, you should
first contact SmarterQuotes Customer Care at:
SmarterQuotes.com
Attn: Customer Care
218 Main Street, #646
Kirkland, WA 98033
425-822-2227
customercare@smarterquotes.com
If you do not receive acknowledgement of your inquiry or your inquiry
has not been satisfactorily address, you should contact TRUSTe at http://www
.truste.org/consumers/watchdog_complaint.php. TRUSTe will then
serve as a liaison with us to resolve your concerns.
SmarterQuotes.com is 100% dedicated to consumer privacy and security and has gone to great lengths to ensure that we meet or exceed consumer expectations and industry standards. The
following document details our privacy policy and use of personally identifiable information submitted by consumers through our Website.
SmarterQuotes.com promotes a number of financial and insurance products either on behalf of specific companies or through conglomerate quoting systems. When you submit information in
regards to product quotes, applications, or otherwise, you are authorizing us to share information with our business partners. You will be contacted by phone, email, or standard mail
directly by our business partners. If you desire not to have further contact please notify the specific partner in question.
The user experience at SmarterQuotes.com was designed to be friendly and unobtrusive. The site can be safely browsed at any time without submitting any personal information.
SmarterQuotes.com does collect certain information from you in order to process your online quote and/or application requests. This information will often times be used by a licensed agent,
financial advisor, or account representative to contact you in regards to your request. We require a variety of information including, but not limited to, your name, address, zip code, date
of birth, and email address. We will not transfer, sell, or otherwise distribute the information we collect from you to third parties other than the insurance companies, agents, and
representatives selected to provide you with quotes or other requested information.
Your information might also be requested for the following:
- Newsletter registration with SmarterQuotes.com
- Ongoing customer satisfaction surveys and general feedback
- Sweepstakes and Promotions offered by SmarterQuotes.com
SmarterQuotes.com may use your information for the
purpose of internally managed targeted advertising & marketing
opportunities. At any time, SmarterQuotes Members may opt-out of
future recurring emails by clicking the 1-click unsubscribe link
found at the bottom of all emails sent from us. Additionally
members have the option of accessing their profile manager to
update their email settings including, but not limited to, email
frequency, email format, and category preferences. This can be
accomplished by clicking on the 'Manage my email preferences'
link found in the footer of each email we send.
Additionally, we may use the personal information that you supply to us and
work with other third party businesses to bring selected retail
opportunities to our members via direct mail, email and
telemarketing. These businesses may include providers of direct
marketing services and applications, including lookup and
reference, data enhancement, suppression and validation and
email marketing.
Members may also unsubribe by contacting SmarterQuotes Customer Care:
SmarterQuotes.com
Attn: Customer Care
218 Main Street, #646
Kirkland, WA 98033
425-822-2227
customercare@smarterquotes.com
For additional information about our email marketing and list
rewards program please visit our Member Center.
From time to time, SmarterQuotes.com may receive additional information about you from other sources strictly for tracking and advertising targeting purposes. This information may be added to
your existing account and associated personal profile. For additional information in regards to the SmarterQuotes.com profile manager please visit our
Member Center.
If you no longer desire our service, you may deactivate your
profile per the instructions on our Unsubscribe page. Additionally, you can contact SmarterQuotes Customer Care directly at:
SmarterQuotes.com
Attn: Customer Care
218 Main Street, #646
Kirkland, WA 98033
425-822-2227
customercare@smarterquotes.com
We track certain general usage pattern information. This information is used in aggregate form (mass information to show trends and patterns) to improve the Website and its associated processes.
Additionally, some pages within the SmarterQuotes.com Website, as well as pages where our banner ads appear, and certain emails we send, may contain electronic images known as Web beacons, or
single-pixel GIFs. These Web beacons collect certain types of non-personally identifiable information, such as a visitor's cookie number, time and date of a page view, and a description of the
page where the Web beacon is placed. Our partners use Web beacons to compile aggregated statistics that help us improve the effectiveness of our advertising and make our Site easier to use. The
information collected using these Web beacons does not identify individual users of the SmarterQuotes.com site.
We log members' IP addresses (the group of four numbers separated by periods, such as 123.45.67.89, that identifies a particular host computer) for the purposes of system administration,
diagnostic analysis, site tracking and reporting of aggregate usage information. Additionally, where applicable, IP addresses of email newsletter members are stored for initial opt-in
verification purposes.
A cookie is a small text file that is stored on a user's
computer for record-keeping purposes. SmarterQuotes makes use of
cookies on this site. SmarterQuotes does not link the
information we store in cookies to any personally identifiable
information you submit while on our site.
We use both Session ID cookies and persistent cookies with the sole purpose of making site navigation easier and quicker access to relevant information for our members. A persistent cookie remains on your hard drive
for an extended period of time whereas a SessionID cookie expires when you close your browser window. You can remove persistent cookies by following directions provided in your Internet browser's help file.
We set a persistent cookie to track and target your interests to allow for easier navigation for future visits.
If you reject cookies, you may still use our site, but your ability to quickly access desired information may be hampered.
Some of our business partners (e.g. Advertisers) use cookies on
their sites. We have no access to or control over these
cookies. Additionally some 3rd parties set cookies within the
SmarterQuotes.com Website for the purpose of aggregate data
tracking and is not linked to any personally identifiable
information.
This privacy statement covers the use of cookies by SmarterQuotes.com only and does not cover the use of cookies by any advertisers.
We have security measures in place to protect the loss, misuse and alteration of the information under our control. We protect your information by placing it on a secure portion of the Website
and by regularly backing up data, performing consistency checks with independently recorded log files to prevent tampering, and restricting access to information on our servers via several user
authentication technologies. While it is our goal to safeguard personal information, we cannot guarantee the security of any information you transmit to us, and you submit such information at
your own risk and absolve us of any liability. While we do take steps to limit them, our systems, like all computers, are susceptible to "hackers" and others who illegally seek and gain access
to information stored on the computers' hard drives and other memory storage devices.
From time to time SmarterQuotes runs Sweepstake Promotions which
are administered by a third party, ePrize, LLC. Per the terms
and conditions of these sweepstakes, winners information can be
used for publicity purposes:
Except where prohibited, participation in the Sweepstakes
constitutes winner's consent to Sponsor and Promoter's use of
winner's name, likeness, voice, opinions, hometown,
state/province and country for promotional purposes in any media
without further payment or consideration.
By choosing to participate and accept a prize (if chosen) for a
given sweepstakes, users are obligated to abide by the publicity
stipulations as outlined in the Sweepstake's Rules, which can be
found at:
http://www.smarterquotes.com/rewards/10kgiveaway/index.asp
SmarterQuotes.com does not knowingly solicit data from children, and we do not knowingly market to children. If you are a minor, you can use the services offered on our Website only in
conjunction with your parents or guardians.
We will divulge your private information if required to do so by law. If served with a subpoena, search warrant, or court order, we would be compelled to provide the required information.
We may or may not provide you with the existence of the subpoena, search warrant or court order, or with advance notice of our compliance.
SmarterQuotes.com may from time to time update this privacy policy.
SmarterQuotes.com subscribers will be notified of any changes made via
an immediate email announcement at the time of the update. Additionally,
changes will be made available on our Website. Changes will become
effective once the changes are published and an email notification has
been issued and sent to all subscribers.
If you have any comments, questions, or concerns, feel free to contact us at: admin@smarterquotes.com, or by sending a letter to:
SmarterQuotes.com
Attn: Customer Support
218 Main Street, #646
Kirkland, WA 98033
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